Howard Tiersky – CEO at FROM | Digital Transformation Expert | WSJ Bestselling Author

Meet Howard Tiersky, the CEO of FROM and a leading expert in digital transformation. With over 20 years of experience, Howard has helped leaders at some of the world’s largest brands navigate the complexities of digital transformation to enhance their customer experiences and win the loyalty of today’s digital customers. He is also the WSJ bestselling author of “WINNING DIGITAL CUSTOMERS,” a comprehensive guide on how companies can thrive in the digital era.

Career Highlights

FROM, The Digital Transformation Agency:

• Founder & CEO: Established FROM 12 years ago, growing the company from 0 employees to over 75, working with major brands such as Verizon, NBC, Avis, A&E, Mattel, AAA, and Airbus.
• Digital Transformation Leader: Helps executives at large brands transform their customer experiences, driving measurable value and achieving significant business outcomes.

Previous Roles:

• Capgemini: Held a senior role leading digital practices at one of the world’s largest consulting firms.
• Consulting Experience: Over 15 years leading digital transformation projects at top consulting firms.

Author & Thought Leader:

• WSJ Bestselling Author: Wrote “WINNING DIGITAL CUSTOMERS,” a blueprint for digital transformation success.
• Top Digital Transformation Influencer: Recognized by IDG and Enterprise Management 360 as a top influencer in digital transformation.
• Speaker & Contributor: Regularly speaks at major conferences like CES, DMA, and Internet Week. Contributor to CIO magazine and featured by Harvard Business Review.

Expertise

Howard’s extensive experience in digital transformation and customer experience has equipped him with valuable skills and knowledge. His expertise includes:

• Digital Transformation: Helping large enterprises navigate and implement successful digital transformations.
• Customer Experience (CX): Enhancing customer journeys to meet the expectations of today’s digital consumers.
• Leadership & Strategy: Aligning organizational leaders around transformative initiatives and driving strategic implementation.
• Business Growth: Driving growth through innovative digital strategies and customer-centric approaches.

Advocacy and Impact

Howard is passionate about helping businesses reinvent their customer journeys to earn the love of digital customers. His work has driven massive and measurable value for his clients, transforming their customer experiences and achieving significant business results.

Consulting Services

As a member of 100DollarsClub, Howard offers his wealth of knowledge and experience through specialized consulting services designed to help businesses achieve digital transformation and improve their customer experiences.