Katie Hudson-Head of Product Operations at PandaDoc | SaaS Industry Expert

Meet Katie Hudson, a dynamic and Spanish-speaking product professional with over 14 years of experience in the SaaS industry. Currently serving as the Head of Product Operations at PandaDoc, Katie has a rich background in eCommerce, having worked with both agencies and platforms, including a notable tenure at Shopify. She excels in leveraging cross-functional relationships to amplify product value and drive teams towards achieving key metrics.

Career Highlights

PandaDoc:

• Head of Product Operations: Leads the product operations team, optimizing electronic document workflows and ensuring efficient product development processes.

Shopify:

• Product Professional: Contributed to the growth and success of Shopify’s eCommerce platform, enhancing the digital ecosystem and customer journeys.

Previous Roles:

• SaaS Expertise: Extensive experience in the SaaS industry, particularly within eCommerce and electronic document workflows.

Expertise

Katie’s diverse experience in product operations and SaaS has equipped her with a comprehensive understanding of digital ecosystems and customer journeys. Her expertise includes:

• Product Operations: Streamlining product development processes and ensuring efficient operations.
• Cross-Functional Collaboration: Building and leveraging relationships across teams and geographies to drive product success.
• Marketing Amplification: Enhancing marketing opportunities to maximize product value.
• eCommerce: Deep knowledge of eCommerce platforms and agency operations.
• Customer Journeys: Crafting and optimizing customer experiences to drive engagement and satisfaction.

Advocacy and Impact

Katie is passionate about furthering entrepreneurship worldwide. She thrives on navigating complex challenges and collaborating with internal teams across multiple geographies and time zones to deliver impactful results.

Consulting Services

As a member of 100DollarsClub, Katie offers her wealth of knowledge and experience through specialized consulting services designed to help businesses optimize their product operations and drive growth.